Returns & Exchanges
At MoNa The Label, we want you to love every piece you purchase. If you are not completely satisfied, we offer a 30-day return window for all unworn and unwashed items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items and include all original tags and the packing slip to ensure a smooth processing experience.
Ship It Back
Print your prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing